Overview
Give feedback

Give feedback

Please take a few minutes to provide feedback on this service. Your responses will not affect the outcome of any applications you submit.

Important This form is for giving feedback. If you have an enquiry or require support, contact the support team using the details below.

Support contact details

For enquiries regarding the application form or this service please email ietf@beis.gov.uk.

Overall, how did you feel about the service you received today?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

How easy was it to use the service?

Very easy

Easy

Neither easy nor difficult

Difficult

Very difficult

Did you read or refer to the guidance document?

Yes

How helpful was the guidance document?

Very helpful

Helpful

Neither helpful nor unhelpful

Unhelpful

Very unhelpful

Have you contacted support regarding your application or the service?

Yes

How helpful was the support you received?

I have not yet received a response from support

Very helpful

Helpful

Neither helpful nor unhelpful

Unhelpful

Very unhelpful

How could we improve this service?

Please do not include any personal or financial information.
If your feedback relates to a specific question or page in the application form, please provide the question number or page title.
If you think you have found a bug in the service, please let us know what you were doing when the problem occurred.

(optional)

You can enter up to 300 words

Would you be happy to be contacted for further feedback?

If you agree to be contacted, we may be in touch to ask for further feedback about your experience of this service or to invite you to take part in user research to help improve the service. Your participation in any further feedback or research would be voluntary.

Yes

How would you prefer to be contacted?

Select at least one option.

Email address

Phone

Phone number